Technology - L3 Senior Network Security Operations Administrator, Associate, Hong Kong

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Morgan Stanley
  • 17 Aug 17

See job description for details


This is an opportunity for a highly motivated individual to join a high energy team of security administrators responsible for managing Morgan Stanley’s email gateway and global security infrastructure.

The diversity of IT Security products & technologies under management provides for a learning experience that will satisfy even the ones the most eager to learn.

The position is fast paced, dynamic, challenging where a varied combination of technical skills and soft skills allows for the development of a well-rounded individual/professional. This position is to be part of a global team (NY, Montreal , HK and India) reporting to the Security Operations Manager in HK.

Responsibilities:

- Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet); Intrusion Detection System; Network Access Control; Network Behavior Analysis; Email gateway; etc.

- All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor

- Implementing monitoring of products and services to ensure a healthy infrastructure

- Procuring, shipping and remotely managing the installation and decommissioning of the security hardware

- Heavy coordination with other teams involved in Global DMZ build-outs in the firm including Network Team, Data Center teams, etc

The non-technical aspects:

- Coordinating and leading the response of technology problems and incidents

- Customer service. Including off hour coverage via cell phone/pager (oncall system, ~every 8 weeks)

- Creation/supplementation of Operational Runbooks

- Aligning global strategies with regional needs and demands

- Training teammates

- Interacting with service members of the networking, systems, e-business and PC support groups in major metropolitan regions across the globe.

Technical skills:

- Knowledge and experience with network security infrastructure (e.g., configuring firewalls, e-mail gateway, Network Access Control, etc)

- Knowledge of packet filtering, stateful packet inspection

- Scripting in any of the popular languages (Shell, Perl, Python)

- Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, etc)

- Experience with host security (e.g., IPTables).

- Familiarity with incident response techniques

Soft skills:


- Active interest in IT Security and general knowledge of Information Security

- Excellent written and oral communication skills. Fluent English is required

- Strong interpersonal and communication skills; capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers.

- Independent problem-solving, highly motivated and self-directing

- Comfortable working in an operations and support team with heavy end user interaction

- Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.



Desired Skills:


Having skills and experience in the areas below is a major plus and will help the candidate integrate with the team and environment:

- Experience with any of the firewall platforms: Juniper Netscreen & SRX, Fortinet.

- Understanding of Networking and routing protocols (e.g. static routing; BGP; etc)

- Networking fundamentals (OSI model, TCP Stack, Network design)

- Experience using intrusion detection/prevention solutions

- Experience in customer support and experience in interacting with business

Two to Three years of network security administration experience; preferably in the Financial Services sector.

#LI-VW1



Qualifications:

Bachelor's Degree