As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Associate, Investor Services

Locations : Hong Kong | Hybrid

Get To Know Us:
SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts With a base of fund strategies that include fixed income, volatility and active trading, we offer: Middle office, accounting and management products • Tax services for hedge funds, fund of funds and private equity funds • Derivatives processing, valuations agent, syndicated bank loans processing • Regulatory and analytics services • Managed services IT/data center and business process outsourcing • All available on a stand-alone basis to institutional clients

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Point of contact for clients/investors to ensure overall client/investor satisfaction
• Acting as escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
• Contributing to internal project initiatives, including technology and operational initiatives
• Reviewing and processing investor subscriptions, redemptions, transfers, assignments and contact changes
• Developing culture of continuous efficiency improvements resulting in increased capacity
• Providing coaching, training and leadership as necessary to junior staff
• Preparing wire transfer instructions in accordance with investor and/or fund management instructions
• Processing cash, money movements, and reconciliations
• Supporting the year-end audit process, in collaboration with the team, client, and auditors
• Day-to-day interaction with other departments and counterparts to prevent/ resolve issues

What You Will Bring:

• Bachelor's Degree in Business Administration or similar field
• 1+ years' experience in financial services+
• Knowledge of hedge fund and/or private equity a plus
• Strong communication skills
• Proficiency in Mandarin is must.
• Excellent interpersonal and communication skills
• Knowledge of Anti-Money Laundering and KYC procedures
• Knowledge of FATCA and tax compliance a plus
• Proficient in Microsoft Office suite, with emphasis on Excel skills
• Team player
• Deadline oriented with ability to complete assigned tasks independently
• Attention to detail with the ability to multi-task

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.