Responsibilities
- Serve as the Scrum Master to support agile delivery across cross-functional teams.
- Facilitate key Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and other delivery meetings to keep teams aligned and delivery-focused.
- Coordinate end-to-end software delivery activities across system enhancements, QA, UAT, release management, and production support.
- Maintain clear oversight of backlog progress, sprint status, delivery risks, dependencies, blockers, and follow-up actions using Jira and related reporting tools.
- Work closely with Business Analysts, Developers, QA, PMO, Infrastructure / Platform, Information Security, vendors, and business stakeholders to ensure effective coordination and timely execution.
- Support multiple product teams and workstreams concurrently, ensuring visibility, alignment, and prioritisation across all delivery activities.
- Proactively identify issues and risks, drive follow-up actions, and escalate where needed to keep delivery on track.
- Collaborate with local, remote, offshore, and vendor teams to promote strong communication, ownership, and transparency throughout the delivery lifecycle.
- Bachelor's Degree in Information Technology, Computer Science, Project Management, or a related discipline; Agile certification is an advantage.
- At least 8 years of relevant experience in Scrum Master, Agile delivery, IT project coordination, application delivery support, or related roles.
- Strong experience in supporting application development and delivery, including system enhancements, QA, UAT, release coordination, and production support.
- Solid hands-on experience facilitating Agile ceremonies and supporting teams in a structured, fast-paced delivery environment.
- Proficiency in Jira for backlog management, sprint tracking, workflow monitoring, issue management, dashboard reporting, and maintaining accurate delivery data.
- Proven ability to coordinate multiple teams, products, and delivery streams while managing priorities, dependencies, and risks effectively.
- Strong stakeholder management and communication skills, with the ability to work across both technical and business functions.
- Fluency in English and Chinese is essential.
- Experience in gaming, hospitality, loyalty platforms, membership products, or other customer-focused digital environments will be highly regarded.
- Candidates from dynamic commercial environments outside of highly traditional financial services settings may be particularly relevant for this role.
- Open to candidates who are currently based in Hong Kong or Macau.
Job ID JN -072026-2005750
Morgan McKinley has been successfully connecting talented candidates with career opportunities for over 30 years. It’s in our DNA to Go Beyond – above...
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