Systems Engineer (ServiceNow)- Large scale Conglomerate- Career Growth

Posted 14 days ago Permanent Competitive

Large-scale digital transformation programme
Exposure to modern enterprise and AI technologies
Competitive Benefits Package

Our Client is looking for a Service Now Engineer to partner with IT teams and vendors in designing and enhancing their self-hosted ITSM infrastructure and to drive workflow automation, system integration, and ongoing platform development to improve operational efficiency and end-user experience.

Key Responsibilities:

Integrate ServiceNow with adjacent internal systems to support ITIL processes.
Own and manage the self-hosted ITSM infrastructure, including:
- System administration and configuration
- Troubleshooting and issue resolution
- Upgrades and plug-in management
- Enhancements and ongoing development
Collaborate with vendors to support IT operations activities such as release management and configuration changes.
Create and maintain comprehensive documentation of the ITSM platform, covering system design, configuration, administration, and operational guides.

Key Requirements

ServiceNow: Strong hands-on experience with ServiceNow implementation, deployment, and administration.
Solid understanding of ITIL processes, particularly change management, asset management, and configuration management.
Operating Systems: Proficiency in multi-platform OS system operation and administration.
Database: Working knowledge of PostgreSQL for operational support and maintenance.
Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.

Job ID a4VQ8000008wiP3MAI

ABOUT COMPANY

TEKsystems Hong Kong

Hong Kong

HR & Recruitment

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6,000 clients across North America, Europe and Asia Pacific.

As an industry leader in talent services, we work with progressive leaders to drive change. That’s the power of true partnership.

TEKsystems is an Allegis Group company.

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