Business Analyst Transfer agency

Your Day-to-Day:

• Analyse business requirements related to Transfer Agency operations for mainstream funds
• Act as a functional expert on Transfer Agency processes and workflows, supporting operational and project initiatives
• Gather, document and validate business requirements with operational teams and stakeholders
• Perform gap analysis between existing processes and target solutions, proposing improvements when necessary
• Support implementation, transformation and optimisation projects impacting Transfer Agency activities
• Collaborate with IT, operations and project teams to ensure smooth delivery of new functionalities and process changes
• Participate in functional testing, validation and user acceptance testing (UAT) activities
• Ensure proper documentation of business processes, procedures and functional specifications
• Support issue resolution, production incidents and change requests affecting Transfer Agency operations
• Contribute to change management and release activities within operational environments
• Facilitate communication between business users and technical teams throughout project lifecycles
• Participate in continuous improvement initiatives to enhance operational efficiency and service quality

Your Profile:

• Proven experience as a Business Analyst within Transfer Agency environments
• Strong understanding of mainstream funds operations and Transfer Agency processes
• Experience using or supporting Multifonds TA as a business user or Business Analyst is highly desirable
• Good knowledge of investment fund operations and related financial products
• Experience with business analysis methodologies including requirements gathering, gap analysis and testing
• Strong analytical and problem-solving skills with attention to detail
• Ability to work with multiple stakeholders across operations, business and IT teams
• Experience in transformation, migration or process optimisation projects is considered an asset
• Autonomous, proactive and delivery-oriented mindset
• Excellent communication and documentation skills
• Fluent in English; French is considered an advantage