Billing Administrator




Department: Finance




Employment Type: Full Time




Location: Jersey




Description



We think that our open and progressive work environment is something to shout about, and we're always looking for talented people who are looking for a platform to build a career. Our latest opportunity is for a Billing Administrator to join our business services department, and be part of our growing team.



Working as part of the Europe & Asia Revenue team, the successful applicant will be responsible for supporting the business with the creation and distribution of invoices. The successful candidate will play a key role in helping drive process efficiencies and optimising the firm's working capital.



You will report to the Manager of the Europe & Asia Revenue, based in Luxembourg.




Key Responsibilities

• Responsible for the revenue cycle for specified partners including WIP management and production of legal bills from initial creation through to distribution to clients

• Regular review of WIP balances with fee earners / other members of the Finance team to agree where bills can be raised

• Providing support to the business for complex billing requirements, including amendments to bills reversals, write offs and database amendments

• Act as subject matter expert for billing on the firm's practice management system and seek opportunities to improve utilisation of billing functionality and enhance internal processes

• Managing billing email inboxes and addressing emails in a timely manner

• Ensuring queries and escalations are handled correctly and promptly through to appropriate resolution, including handling queried invoices

• Implementing process improvements for new and existing matters

• Monitoring changes in invoicing requirements of clients and ensuring adherence to these requirements to support timely payment

• Liaising with clients to obtain matter/purchase order numbers, where required

• Collaborating with internal fee earning teams to ensure invoices comply with external counsel guidelines

• Providing ad-hoc support to the wider Finance team where required

• Ensuring WIP comments and forecasting against matters are recorded promptly




Skills, Knowledge and Expertise

• Essential: Prior experience working in a billing role, preferably in a legal environment

• Essential: basic proficiency in the use of Microsoft Office

• Preferred: Experience using Aderant tools and automated workflows

• Highly diligent with an organised and timely approach to work, ensures attention to detail

• Able to prioritise multiple matters and meet tight deadlines

• Excellent client service mentality with a 'can do, will do' attitude

• Effective and respectful communication, both verbally and in writing

• Ability to work proactively and effectively within a team and with minimal supervision

• Analytical and logical approach, with a strong sense of initiative

• Awareness of the importance of the wider commercial environment

• A team ethos and excellent client service mindset