About the job Authorisation & Fraud Consultant




Job Title: Authorisation & Fraud Consultant




Term: 12 months




Location: Riyadh, KSA




Division: Credit Cards




Reports to: Head of Cards




Relevant experience: 10-12 years of experience in fraud




Mandatory requirements: Worked in a bank and has good understanding of cards business, authorisation and fraud systems.




PURPOSE OF JOB

Support the Credit Cards business by optimizing authorization performance, fraud controls, and portfolio health, ensuring a balance between customer experience (approval rates) and risk management (fraud prevention).




TASKS
Core Responsibilities and Accountabilities

• Develop a deep understanding of the bank's credit card portfolio, including customer segments, spend behavior, and lifecycle performance


• Drive authorization optimization strategies to improve approval rates across the issuing portfolio while maintaining risk thresholds


• Analyze authorization declines (codes, patterns, drivers) and identify opportunities to reduce false declines and enhance customer experience


• Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impacting genuine transaction approvals


• Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance metrics


• Provide data-driven insights and analytics to support decision-making across cards business, risk, and operations teams


• Enhance reporting dashboards (MIS) for issuing portfolio, focusing on authorization performance and fraud trends


• Act as the interface between Mastercard and issuer stakeholders (cards business, risk, fraud, operations), ensuring alignment on initiatives and outcomes


• Support implementation of authorization and fraud optimization use cases and recommendations within the issuing environment


• Establish governance cadence with stakeholders to track performance, outcomes, and ongoing enhancements


• Coordinate with Mastercard teams to incorporate best practices and global insights into the issuing portfolio


• Ensure effective knowledge transfer and capability building within the bank's cards and fraud teams

• 10-12 years of experience in cards issuing, fraud risk, and authorization management


• Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth)


• Proven experience managing authorization strategies and fraud controls in issuing environments


• Familiarity with fraud and auth platforms


• Ability to translate analytics into actionable portfolio-level interventions


• Experience working closely with cards business teams (not just acquisition/sales)


• Strong stakeholder management across risk, fraud, and cards portfolio teams


• Awareness of SAMA regulations around fraud reporting & liability


• Experience in local market fraud trends (KSA/GCC)


• Understanding of compliance vs business trade-offs