Job Description

Job Type : Permanent
Location and flexible working : Edinburgh, Birmingham, Telford or London - All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here
Salary : Up to £62,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more
Closing Date : 28th August

Who are we?
We're Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone's journey to and through retirement can be better, and for more than 200 years, we've been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role
You will balance of hands-on design, strategic thinking and collaboration. No two days are quite the same. One day you might be facilitating workshops to uncover customer needs, the next you're conducting research, refining digital journeys, or helping a squad make better design decisions.
Going beyond creating wireframes and prototypes, you will help shape the direction of products and services, ensuring customer needs, business goals and technical constraints are considered together.
You will build strong relationships with stakeholders, advocate design and research principles, challenge assumptions constructively, and use evidence and insight to influence decisions.
A key part of the role is supporting others in the UX team. Sharing knowledge, providing feedback, and helping to raise the quality of research and design across the team.
Ultimately, it's about making complex problems simpler and creating experiences that genuinely improve our customers' lives and their financial outcomes.

What we're looking for

• Strong track record of designing intuitive digital experiences across websites, secure portals, and native iOS and Android applications, with a focus on accessibility and inclusion
• Proven experience leading end-to-end user-centred design (UCD) activities, including research planning, methodology selection, user research and insight generation
• Demonstrated expertise in interaction design, applying emerging technology trends and AI tools to create effective, user-focused design solutions
• Experience presenting research findings, design recommendations and UCD principles to stakeholders, influencing design decisions and business outcomes
• Proven ability to coach and develop colleagues while delivering research and design activities within regulatory and legislative frameworks

We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We're reviewing applications as they come in, so apply early to avoid missing out.

Find out more about working at Standard Life
Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates

Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us

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