Job Description




Job Summary:



We are seeking a detail orientated self-starter who has deep operating knowledge of the Global Custody business, ideally gained in a client facing, product, or operations role. The role holder will be responsible for product management and delivery of our digital asset custody agenda alongside the development of the custody Data & AI strategy. The role will be responsible for the good governance and control of the product whilst working closely with clients and internal stakeholders to maximise net income and profitability of the business. End to end ownership is critical so this role will require working in close partnership with product development, operations, technology, Kinexys (J.P. Morgan's bank-led blockchain platform), legal, compliance, risk/controls, client service, sales and 3rd parties to ensure delivery




Job Responsibilities:

• Product leader of J.P. Morgan's digital asset custody roadmap and data & AI initiatives, including our digital custody wallet initiative to safekeep and service digital assets on public blockchain , delivering new data sets on our strategic cloud ready data platforms and business oversight and governance of custody Data Products


• Conduct market and business case analysis, collaborate with clients, vendors and internal teams to design new products and operating models.


• Ownership and implementation of the product definition and future strategy including end to end delivery of new capabilities and enhancements in partnership with Product Development and Technology


• End to end governance and operating model ownership, including maintaining and evolving the governance framework to meet regulatory demands and changing product requirements


• Understand, influence and implement a fast evolving regulatory landscape ensuring custody arrangements and servicing models are adapted appropriately


• Active engagement in commercial discussions alongside Sales and Client Service, including working on RFPs, due diligence, pricing inputs, and negotiating client legal contracts


• Work with Legal and Compliance to support legal and regulatory requirements and ensure the product design and delivery model remain compliant across relevant jurisdictions

Required qualifications, capabilities, and skills:

• An excellent track record of design and delivery of new or changed products, with demonstrated ability to manage change across a complex stakeholder set


• Deep understanding or knowledge of the Global Custody product and end to end custody operating models and controls, ideally gained from operations, product management, or the relationship / client service organisation


• Able to demonstrate strong presentation and communication skills, and the ability to articulate concepts clearly and concisely in both written and oral form


• Commercially focussed and able to understand business financials


• Ability to demonstrate inclusion of risk and control parameters in daily activities, with comfort operating in a regulated environment


• Prior experience in a custody product management role (or closely related product ownership role) with demonstrated delivery and change management


• Working knowledge of blockchain and digital assets, including how tokenization and digital assets may impact institutional investors, custodians, wholesale market infrastructure and servicing models


• Strong stakeholder management and execution leadership, with the ability to operate in a global, matrixed environment


• Comfort engaging in client-facing discussions and supporting commercial activity, including RFPs, due diligence, pricing inputs and contract negotiation support


• Strong written and verbal communication skills; ability to distil complex concepts into clear messages

About Us



J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.




About the Team



J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.