TPA- Commercial Claims Trucking Supervisor




Department: Claims Administration & Adjusting




Employment Type: Permanent - Full Time




Location: Home United States




Reporting To: Matthew Stringham




Compensation: $80,000 - $95,000 / year




Description




Our Story



Imagine being part of a team that's not just shaping the future but actively driving it. At
Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.




Davies North America , has an immediate opening for an experienced insurance professional with the ability to supervise adjusters handling but not limited to collision, comprehensive and property damage liability auto claims. This position will support our Third-Party Administration (TPA) claims Transportation Division. This is a remote, work from home position. The ideal candidate will have a college degree, 5 -7 plus years of industry experience and a minimum of 2+ years supervisory experience. The candidate displays a strong work ethic and can successfully work independently. The Davie's culture is outcome-orientated with strong performance. The ideal candidate will be highly adaptable in a fast paced, result driven environment. Will work well with team members, clients and demonstrates an open and flexible attitude.



Primary duties include training, providing direction, implementing procedures as directed by management, auditing files for quality assurance and providing oversight and direction to the claim team.




Key Responsibilities

• Minimum of 5 - 7+ years of industry experience


• 2+ years of supervisory or management experience


• Candidate will need previous experience handling or supervising Collision, Comprehensive and PD claims involving personal auto


• Experience handling Bodily Injury Claims


• Overseeing/Handling Commercial Trucking a plus


• Ability to work in a fast-paced work environment


• Assures compliance with Davies and client claim handling guidelines


• Review insurance policies and determine coverage


• Determine liability and defenses


• Provide claim summaries and participant in routine file reviews with clients


• Identify claim trends and participate in client audit reviews


• Monitor team performance and mentor team members for future career opportunities


• Provides support, guidance, leadership, and motivation to promote maximum performance

Skills, knowledge & expertise




Required Education and Experience:

• Designated Home State License


• Bachelor's Degree or equivalent work experience preferred


• Proficient in use of Microsoft Office Suite software and other business-related software

Qualifications:

• Excellent verbal and written communication, including presentation skills


• Strong interpersonal skills


• Critical thinking and analytical skills


• Able to work in team environment as well as independently


• Strong organizational skills

Equal Employment Opportunity & Legal Notices




Benefits



At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family


• A 401(k) plan with employer matching


• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees


• Paid holidays


• Life insurance and short-term and long-term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.



Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.




Diversity and Inclusion



Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.




Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.




Background Check & Fair Chance Compliance



Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.




Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com